Pletly: a connected care coordination platform

Care providers supporting people with dementia, intellectual disabilities, or autism often rely on fragmented systems, resulting in poor communication, staff burnout, and inconsistent quality of care. Families remain disconnected from daily updates, and valuable insights are lost across shifts and teams. The result is inefficiency, stress, and reduced quality of life for both caregivers and care recipients.

Pletly is a digital care coordination platform designed to connect caregivers, families, and organisations around each care recipient. Developed in collaboration with leading care providers in the United States, Pletly enables person-centred care and transparent collaboration across teams.

The platform provides a unified care overview through a centralised interface, secure real-time communication via one-to-one and group chats, documentation, and AI-supported insights while maintaining the recipient’s privacy. All communications and data handling meet HIPAA and GDPR standards.

Pletly simplifies care coordination, reduces staff turnover, and increases quality compliance through better communication and documentation. Families gain peace of mind by staying informed and involved in care.

For organisations, Pletly improves operational efficiency and reduces the risk of errors and stress-related absenteeism. By optimising workflows and reducing duplication, it contributes to more sustainable care delivery with measurable social impact.

The global digital health market for long-term care and special education is growing rapidly and is estimated to exceed USD 500 billion by 2030. Pletly targets organisations in the sectors of intellectual and developmental disabilities, autism care, and senior care – a combined market of over USD 60 billion annually in the US alone.